Red Hat Training Cancellation Policy - Canada

Red HatŪ Training Cancellation Policy

The policies below apply to ALL Red Hat training and certification programs:

Cancellation/Rescheduling by participant:

Students will receive a refund only if Global Knowledge receives a notice of cancellation more than 15 full calendar days (not including the class/exam start date) before the class/exam start date.

Students may only reschedule a class/exam to a later date if Global Knowledge receives a notice of reschedule more than 15 full calendar days (not including the class/exam start date) before the class/exam start date. A student can reschedule a class/exam up to two (2) times. Additional reschedules will not be allowed. Reschedules must adhere to the reschedule policy.

If a student does not attend a scheduled session, there will be no refund or reschedule given. Payment is forfeited.

Student substitutions are allowed, but we must be notified via email to Cancel.US@globalknowledge.com no less than 2 full business days before the start of the class (not including the class/exam start date) .

RH300 or RH133 Exam Postponement

Students in an RH300 class who decide that they are not ready for the RHCE exam on Friday must email training@redhat.com no later than 6:30pm (US EST) the Thursday before the exam. No refund is given but the student may reschedule the exam for $350.
The reduced rate is only valid for 6 months from the original exam date.

Students in a RH133 class who decide that they are not ready to take RHCT Exam on Friday must email training@redhat.com no later than 6:30pm (US EST) the Thursday before the exam. No refund is given but the student may reschedule the exam for $150.
The reduced rate is only valid for 6 months from the original exam date.

Exams included in on-site sessions may not be postponed.