The Strategic Value of Custom Learning Solutions
Instructor
Tom Gram, Senior Director, Leadership and Business Solutions, Global Knowledge
Guest Panelists:
Leslie Jefford, Associate Director, Enterprise Learning, Organizational Development Team, Bell Canada
For over 15 years, Leslie Jefford has developed and managed training initiatives for various organizations. Currently with Bell Canada as the Associate Director of Enterprise Learning, Leslie manages the corporate learning portfolio for over 55,000 employees and recently designed, built, and delivered Bell's learning strategy for the Vancouver 2010 Olympic and Paralympic Winter Games.
Dixie Seucharan, Learning Consultant, Service Canada
Dixie joined the Federal Government of Canada in 1997 and has held various roles in Information Technology, Human Resources and the Service Canada College.
Her most recent appointment has been as Learning Consultant with the Service Canada College responsible for the design and development of operation training for front-line employees across Canada. She also has extensive experience with the planning and delivery of training activities.
Dixie is an Engineer holding a Bachelor of Applied Science degree from the University of Toronto and has taken various programs related to instructional design and learning.
Moderator:
Tom Gram, Senior Director, Leadership and Business Solutions, Global Knowledge
Tom Gram is Senior Director, Leadership and Business Solutions at Global Knowledge. He has over 25 years of cross-industry experience in instructional design and e-learning to meet unique customer needs. Tom's experience includes learning services leadership, executive consulting, and learning design in both internal and client facing roles. He is a Certified Training and Development Professional (CTDP) and Certified Management Consultant (CMC).
Recommended Courses
There are no recommended courses for this webinar.
The knowledge and capability of your employees are undeniably a competitive advantage in the growing knowledge economy. Up to 50% of this knowledge and skill is unique to your organization and cannot be purchased in the form of packaged programs from training vendors. The only way it can be developed is through custom designed learning programs targeting the specific jobs, processes and product knowledge that differentiates your organization and enables a high performing workplace.
Are you taking full advantage of the strategic value custom designed learning can offer your organization? Are you getting the impact you need from the programs you develop? We invite you to attend a special virtual panel session featuring guests from Bell Canada and Service Canada to hear best practices in identifying strategic custom learning needs, aligning resources for program development, selecting appropriate delivery methodologies and assessing impact.
Topics:
- How much and what kind of custom learning is required for a high performing workplace?
- How are custom learning needs identified?
- Current innovations and approaches for addressing company specific learning needs
- Aligning resources for effective skills and knowledge development
- Managing proprietary skills in a rapidly changing business climate
Registration Information
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