What You'll Learn

• Define basic terminology of project management
• Identify the project management life cycle
• Understand the project management knowledge areas
• Build a business case for project initiation
• Define project scope and stakeholder expectations
• Define roles and responsibilities for project stakeholders
• Build an effective WBS and project schedule
• Ensure buy-in from your team and sponsors
• Identify, analyze, quantify, mitigate, and manage risks
• Create project management plans for quality, communication, resources, and stakeholder management
• Manage project change through formal change control processes
• Close a project

Hands-On Exercises

• Project Management Terminology
• Establish the Project Background and Develop the Project Mini Charter
• Stakeholder Identification and Analysis
• Project Roles and Responsibilities
• Responsibility Assignment Matrix
• Defining Assumptions and Constraints
• Communications Planning
• Risk Planning
• Change Management Planning
• Develop the WBS
• Activity Definition
• Estimate Activity Duration
• Calculate the Critical Path
• Develop the Project Schedule
• Project Controls
• Calculating Earned Value
• Manage Expectations
• Plan for Closure
• Evaluate PM Competencies

Course Outline

1. Project Management Framework

• The Project Management Institute
• PMI Framework
  • Five Process Groups
  • Life Cycles
  • Nine Knowledge Areas
• What is a Project?
• Project Management Terminology

2. Initiating

• Five Steps of Project Initiation
  • Build a Business Case
  • Establish Project Scope
  • Analyze Stakeholder Needs
  • Identify Constraints
  • Build a Communication Plan
• BOSSCARD Framework
  • Initiating Questions
  • Objectives
  • The Project Charter
  • Constraints
  • Assumptions
  • Scope
• Stakeholder Analysis
  • Prioritization Grid
  • Five Stakeholder Groups
• Project Roles and Responsibilities
  • Responsibility Assignment Matrix
• Sign-Off Process

3. Planning

• Seven Steps of Successful Planning
• Communications Planning
• Quality Management
• Quality Tools and Techniques
• Risk Management
  • Identify, Assess, Quantify, and Manage
  • Risk Management Life Cycle
  • Risk Response Strategies
  • Risk Management Workshop
• Sources of Change
  • Formal Change Control Process
  • Managing Organizational Change
• Developing the WBS
  • Diagramming a Project
  • Identifying the Critical Path
• Creating the Schedule
  • Producing Effective Estimates
  • Network Diagramming
  • Resource Allocation, Leveling, and Schedule Compression
• Generating a Budget
  • Cost Categories
  • Procurement Planning

4. Controlling and Closing

• Project Controls
• Challenges
  • Activity Analysis
  • Earned Value Analysis
• Expectations
  • Stakeholder Expectations
  • Project Environment
  • Expectation Control Elements
  • Project Manager vs. Expectation Gap
• Organizational Style
  • Why Do Projects Fail?

5. Closing Processes

• Administrative Closure
• Contract Closure
• Lessons Learned

6. Case Studies

• Managing Cross Functional Teams
• Dealing with Conflicting Expectations
• Handling Organizational Impacts

Classroom Dates and Locations

Date	Location
Feb 22 - 24, 2010	Calgary, AB	Register
Feb 22 - 24, 2010	Toronto, ON	Register
Feb 24 - 26, 2010	Ottawa, ON	Register
Mar 1 - 3, 2010	Vancouver, BC	Register
Mar 22 - 24, 2010	Ottawa, ON	Register
Mar 23 - 25, 2010	Toronto, ON	Register
Mar 24 - 26, 2010	Halifax, NS	Register
Apr 6 - 8, 2010	Vancouver, BC	Register
Apr 12 - 14, 2010	Mississauga, ON	Register
Apr 14 - 16, 2010	Winnipeg, MB	Register
Apr 20 - 22, 2010	Toronto, ON	Register
Apr 28 - 30, 2010	Ottawa, ON	Register
May 12 - 14, 2010	Edmonton, AB	Register
May 12 - 14, 2010	Montreal, QC	Register
May 17 - 19, 2010	Toronto, ON	Register
May 18 - 20, 2010	Victoria, BC	Register
May 19 - 21, 2010	Ottawa, ON	Register
May 26 - 28, 2010	Mississauga, ON	Register
May 26 - 28, 2010	Calgary, AB	Register
Jun 2 - 4, 2010	Halifax, NS	Register
Jun 9 - 11, 2010	Ottawa, ON	Register

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