Project Management

IT Project Management (PM11)

Classroom Learning
Classroom Learning

Who Needs to Attend

IT professionals, IT project managers, IT managers, IT project team members, associate project managers, project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, and program managers.

 

Prerequisites

None; Do not take this course if you have taken Project Management (course 2868)

 

Follow-On Courses

 

Certification Programs and Certificate Tracks

This course is part of the following programs or tracks:

Identify, assess and manage typical IT projects.

We used our years of experience training IT professionals to develop a course uniquely suited to the needs of the IT professional. Students of this project management training course report major improvements in project estimation, increased credibility with their customers, effective risk management, better control over scope creep, and an overall satisfaction with the positive impact on their company's operations.

Learn the fundamentals and best practices of project management methodology as applied to IT initiatives, and practice and master the skills you need to deliver IT projects on time, within budget, and to specification. Examine all aspects of IT projects, including hardware, software, vendor relationships, communicating with different audiences, and working with local and remote teams. Learn to determine project scope, set and manage stakeholder expectations, identify and manage IT risks, and meet quality standards. Learn how to overcome the most common pitfalls of IT project success.

Students pursuing college credit recommendation or continuing education units must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end of-class, multiple-choice assessment.

Hands-On Exercises

  • Create Business Case
  • Establish Project Mini-Charter
  • Develop Work Breakdown Structure
  • Create Network Diagram and Critical Path
  • Estimate Schedule and Budget
  • Establish Risk Management Plan and Matrix
  • Manage Change Control
  • Create Final Project Report

What You'll Learn

 

  • Examine the IT project life cycle
  • Understand project management methodologies
  • Build an IT project business case, schedule, and budget
  • Estimate IT project costs
  • Procure human and capital resources
  • Understand typical risks for IT projects
  • Identify, assess, and manage risk
  • Establish quality metrics
  • Monitor project progress

Hands-On Exercises

  • Create Business Case
  • Identify the Stakeholders
  • Establish Project Mini-Charter
  • Develop Work Breakdown Structure
  • Create Network Diagram and Critical Path
  • Estimate Schedule and Budget
  • Identifying Resource Requirements
  • Creating Resource Calendar
  • Establish Risk Management Plan and Matrix
  • Create Risk Response Strategies
  • Create Communication Plan
  • Inform Stakeholders through Status Reports
  • Using a Decision Tree to Select Vendors
  • Analyze Contract Types for Deliverables
  • Manage Change Control
  • Create Final Project Report

Course Outline

 

1. IT Project Failure and Success

  • Reasons for IT Project Failure
  • Reasons for IT Project Success
  • How to Plan for IT Project Success
  • IT Projects: What Makes Them Different?

2. Project Management Foundation

  • Project Management Institute's (PMI) framework
  • Project Management Basics
  • Project Management Life Cycle
  • Project Management Knowledge Areas
  • Triple Constraints of Project Management
  • Types of Project Organizations

3. Project Initiation

  • Project Selection and Prioritization
  • Business Case Development
  • Stakeholder Analysis
  • Project Charter
  • Project Objectives
  • Constraints and Assumptions

4. Project Scope Definition

  • Scope Statement
  • Requirements: Defining and Gathering
    • Identifying requirements
    • Approaches to elicit requirements
    • Functional vs. technical requirements
    • Requirements traceability
  • Work Breakdown Structure
    • Identifying tasks and activities
    • WBS dictionary

5. Time Management and Scheduling

  • Activity Definition
  • Activity Sequencing
  • Estimating Activity Duration
  • PERT
  • Network Diagramming
  • Critical Path
  • Float and Lag

6. Resource Planning

  • Identify Required Project Resources
  • Roles and Responsibilities
  • Resource Assignment Matrix
  • Staffing Management
  • Resource Constraints

7. Cost Management and Control

  • Cost Estimating Techniques
  • Types of Estimates
  • Contingency and Management Reserves
  • Typical IT Expenditures
  • Controlling and Managing Costs
  • Earned Value Analysis

8. Communications Management

  • Manage Stakeholder Expectations
  • Considerations for Effective Communication
  • Communication Management Plan
  • Project Status Report

9. Project Risk Management

  • Risk Sources for the IT Project
  • Stakeholder Risk Tolerance
  • Risk Identification
  • Risk Ranking
  • Risk Triggers
  • Risk Response Strategies

10. Procurement and Sourcing

  • Role of the Project Manager in Procurement
  • Build or Buy
  • Build or Buy
  • Sourcing Management
  • Procurement Life Cycle
  • Procurement Documents
  • Contract Requirements and Legal Terms
  • Contract Types

11. Project Management Methodologies

  • Stage-Gate
  • Organizational Project Management Maturity Model
  • Critical Chain
  • IT Project Management Methodologies
    • Extreme Project Management
    • Waterfall
    • Rapid Application Development
    • Rational Unified Model
    • Capability Maturity Model Integrated

12. Controlling and Managing Change

  • Causes of Change
  • Change Control Framework
  • Integrated Change Control
  • Change Control Process
  • Change Control Tools

13. Quality Assurance and Control

  • Creating Project Quality
  • Quality Management Theories
  • Quality Tools and Techniques
  • IT Project Testing

14. Phase and Project Closure

  • Contract Closeout
  • Administrative Closure
  • Lessons Learned
  • Phase and Project Reports

Classroom Dates and Locations

DateClick to Sort LocationClick to Sort  
Aug 24 - 27, 2010Toronto, ONRegister
Aug 24 - 27, 2010Ottawa, ONRegister
Aug 31 - Sep 3, 2010Winnipeg, MBRegister
Sep 7 - 10, 2010Victoria, BCRegister
Sep 7 - 10, 2010Halifax, NSRegister
Sep 7 - 10, 2010Edmonton, ABRegister
Sep 13 - 16, 2010St. John's, NLRegister
Sep 13 - 16, 2010Calgary, ABRegister
Sep 20 - 23, 2010Mississauga, ONRegister
Sep 21 - 24, 2010Vancouver, BCRegister
Sep 21 - 24, 2010Ottawa, ONRegister
Oct 12 - 15, 2010Toronto, ONRegister
Oct 19 - 22, 2010Ottawa, ONRegister
Oct 25 - 28, 2010Kitchener, ONRegister
Oct 26 - 29, 2010Montreal, QCRegister
Nov 16 - 19, 2010Toronto, ONRegister
Nov 16 - 19, 2010Winnipeg, MBRegister
Nov 16 - 19, 2010Ottawa, ONRegister
Nov 23 - 26, 2010Vancouver, BCRegister
Nov 30 - Dec 3, 2010Halifax, NSRegister
Dec 6 - 9, 2010Mississauga, ONRegister
Dec 7 - 10, 2010Calgary, ABRegister
Dec 7 - 10, 2010Edmonton, ABRegister
Dec 14 - 17, 2010Ottawa, ONRegister
Jan 11 - 14, 2011Ottawa, ONRegister
Jan 11 - 14, 2011Toronto, ONRegister
Jan 24 - 27, 2011Mississauga, ONRegister
Feb 8 - 11, 2011Ottawa, ONRegister
Feb 15 - 18, 2011Winnipeg, MBRegister
Feb 21 - 24, 2011Vancouver, BCRegister
Feb 22 - 25, 2011Victoria, BCRegister
Feb 22 - 25, 2011Toronto, ONRegister
Mar 1 - 4, 2011Edmonton, ABRegister
Mar 8 - 11, 2011Ottawa, ONRegister
Mar 15 - 18, 2011Halifax, NSRegister
Mar 21 - 24, 2011Mississauga, ONRegister
Mar 22 - 25, 2011Calgary, ABRegister
Mar 29 - Apr 1, 2011Montreal, QCRegister
Apr 5 - 8, 2011Ottawa, ONRegister
Apr 5 - 8, 2011Kitchener, ONRegister
Apr 11 - 14, 2011Vancouver, BCRegister
Apr 12 - 15, 2011Toronto, ONRegister
Apr 26 - 29, 2011Ottawa, ONRegister

 

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Course Code: 2819

Registration Information

 

$1595 CAD

4 Day Course

28 PMI PDUs

2.8 CEUs

1 ACE Credit

 

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As an IACET Authorized Provider, Global Knowledge offers CEUs for its programs that qualify under IACET guidelines. Global Knowledge is authorized by IACET to offer CEUs for this program.