What You'll Learn

• Customize the Outlook Interface, view Web Pages and Favorites, and work with Office 2003 applications while using Outlook
• Organize Outlook folders by assigning categories, creating rules, and applying filters
• Manage junk e-mail, use colour-coding and stationery, control messages, and use message notifications
• Work with shared folders, delegate folder access, and archive Outlook items
• Use the productivity-improvement features of the Calendar, Contacts, and Tasks folders, as well as create and use Outlook forms
• Set up Outlook 2003 for mobile use and synchronize mail

Course Outline

1. Getting the Most out of Outlook 2003

• Customizing the Outlook Interface
• Viewing Web Pages and Favorites
• Integration with Office 2003 Applications

2. Managing Folders

• Categories
• Rules Wizard
• Filtering a View

3. Using Advanced Message Features

• Organizing Messages
• Creating and Using Stationery
• Controlling Messages
• Message Notifications

4. Sharing Folder Access and Archiving Outlook Items

• Working with Shared Folders
• Delegating Folder Access
• Archiving Outdated Items

5. Personal Productivity (includes using mail merge contacts)

• Calendar
• Contacts
• Tasks
• Forms and Templates

6. Outlook for Mobile Clients

• Working Offline
• Setting Up Outlook for Mobile Use

Classroom Dates and Locations

Date	Location
Oct 13 - 13, 2010	Ottawa, ON	Register
Oct 15 - 15, 2010	Winnipeg, MB	Register
Oct 26 - 26, 2010	Montreal, QC	Register
Nov 3 - 3, 2010	Mississauga, ON	Register
Nov 5 - 5, 2010	Calgary, AB	Register
Nov 12 - 12, 2010	Victoria, BC	Register
Nov 22 - 22, 2010	Toronto, ON	Register
Nov 26 - 26, 2010	Edmonton, AB	Register
Dec 22 - 22, 2010	Kitchener, ON	Register
Dec 23 - 23, 2010	Mississauga, ON	Register
Jan 5 - 5, 2011	Calgary, AB	Register
Jan 6 - 6, 2011	Halifax, NS	Register
Jan 7 - 7, 2011	Winnipeg, MB	Register
Jan 11 - 11, 2011	Montreal, QC	Register
Jan 12 - 12, 2011	Toronto, ON	Register
Jan 17 - 17, 2011	Vancouver, BC	Register
Feb 7 - 7, 2011	Victoria, BC	Register
Feb 9 - 9, 2011	Ottawa, ON	Register
Feb 10 - 10, 2011	Mississauga, ON	Register
Mar 4 - 4, 2011	Toronto, ON	Register
Mar 4 - 4, 2011	Edmonton, AB	Register
Mar 4 - 4, 2011	Calgary, AB	Register
Mar 23 - 23, 2011	Mississauga, ON	Register
Mar 28 - 28, 2011	Kitchener, ON	Register
Apr 8 - 8, 2011	Montreal, QC	Register
Apr 18 - 18, 2011	Winnipeg, MB	Register
Apr 18 - 18, 2011	Vancouver, BC	Register
Apr 19 - 19, 2011	Toronto, ON	Register
Apr 20 - 20, 2011	Halifax, NS	Register
Apr 28 - 28, 2011	Calgary, AB	Register
May 11 - 11, 2011	Victoria, BC	Register
May 24 - 24, 2011	Ottawa, ON	Register
May 31 - 31, 2011	Mississauga, ON	Register
Jun 6 - 6, 2011	Toronto, ON	Register

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