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Planning and Implementation for Consultants (CO50)

Exclusive - Provides the internal or external consultant with the tools and insight necessary to plan for and implement their recommended solution.

The real value of technical consulting comes after a recommendation is accepted by a client. Through successful implementation, the client has the opportunity to realize the value of the solution defined. Often however, technical consultants are not involved in the implementation, and even when they are they have to work with and through others to help their clients achieve the desired outcomes. Without proper implementation planning, there is a high risk that the solution will not deliver the anticipated value to the client, which could negatively impact the credibility of the technical consultant and damage their relationship with the client.

This interactive workshop helps both internal and external consultants build the skills and knowledge required to ensure clients realize the value of the consultant's recommendation.

GK# 8967 Vendor# CO50
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Who Should Attend?

Anyone in an internal or external consulting role

Project managers

Business analysts

IT professionals

Engineers

Other technical professionals who would like to improve the outcomes of their consulting engagements by:

  • Planning an effective hand-off to a project team
  • Minimizing implementation risk through effective planning and communication
  • Ensuring the client is prepared to support change that result from solution implementation

What You'll Learn
  • Assess the impact your recommendations will have on people
  • Understand and deal with differing perceptions of change
  • Uncover and respond to resistance to change
  • Identify the risks associated with the transition, and plan to offset them
  • Follow a plan for transferring key information and insights to the project manager, implementation team and client

Course Outline

Prework: Preparation Phase

  • Complete the Leading Transformation Personal Benchmark
  • Video adVisors
  • Review the Consulting Engagement Life Cycle
  • Complete a Benchmark Assessment
  • Discussion with Your Manager / Coach

Introduction

  • Introduction to Course
  • Personal Learning Objectives
  • The Consulting Life Cycle
  • Your Experience with Change
  • The Change Process
  • Seven Reasons Change Fails

Change and the Consulting Life Cycle

  • Identifying Implementation Success Factors
  • The Role(s) of a Consultant In Implementation
  • Setting Implementation Teams Up for Success

Levels of Change

  • The Change Planning Process
  • Defining Change Goals
  • Assessing the Level of Change and Planning Supporting Actions
  • Identifying and Correcting Impact of Change Perception Gaps

The Impact of Change

  • Change Enablers and Barriers
  • Recognizing Active and Passive Resistance to Change
  • The Impact of Change Model
  • Adapting Behaviours
  • Overcoming Resistance to Change

The Transition

  • Working with Project Teams to Identify and Mitigate Risks
  • Transferring Knowledge

Connection

  • Your Personal Action Plan

Prerequisites

Self-study on the Consulting Skills Portal prior to attending class.

PDUs

This course qualifies you for the following PMI® Professional Development Units (PDUs):

  • Technical Project Management = 7.5

Follow-On Courses

The Consulting Skills Program consists of 5 courses. Consultants will developed a variety of Personal and Interpersonal Skills and Competencies such as building and using business acumen, communicate effectively and manage client expectations.