Establishing and Managing the Project Management Office (PM80)
Who Needs to Attend
PMO leaders and directors, project management center of excellence leaders and directors, senior project managers, CIOs, and vice presidents.
Prerequisites
- Project Management Fundamentals (PM01)
- IT Project Management (PM11)
- Applied Project Management (PM08)
Follow-On Courses
Certification Programs and Certificate Tracks
This course is part of the following programs or tracks:
Create an organization to make your project portfolio efficient and effective within six months.
This course offers the opportunity to engage in a complete examination of the Project Management Office - its role and purpose, the different models used, and how an organization would approach establishing a PMO. Learn proven methods of establishing, managing, and achieving project excellence with a PMO.
Build a detailed business case for the PMO that is synchronized with the strategy and vision of the organization. Include the recommended model, implementation plans, and costs. Identify the internal obstacles to implementation and create ways to overcome them. Learn how to gain stakeholder commitment. As you progress through the course, you'll delve into the details of establishing and managing an effective PMO. You'll examine governing boards and how to measure success for both the PMO and the projects that are launched from it.
Determine a set of detailed best practices that support multiple activities and approaches, including documentation, templates, and tools. Take a strategic view of the project portfolio and develop methods for ensuring that all projects support the corporate strategies. Ultimately, you'll develop a methodology for the PMO that allows you to understand and implement ways to complete more projects in shorter timelines with a higher return on investment and better stakeholder value.
What You'll Learn
- Create an environment in which a PMO will thrive
- Identify the strategic plan
- Plan the appropriate portfolio
- Determine the PMO model
- Relate the PMO to project management
- Gain PMO sponsorship
- Implement the PMO
- Find the right PMO team
- Create the PMO services
- Determine PMO roles and responsibilities
- Enable organizational change and acceptance of the PMO
- Ensure PMO success
Hands-on exercises
- Identify the business problem of a company
- Perform a cultural assessment of a company
- Perform a stakeholder analysis
- Create a business case for the PMO
- Analyze projects effectively
- Analyze maturity of project management processes
- Plan a PMO
- Choose a PMO governing board
- Establish data measures and data quality for projects
- Create standards for a project plan
- Document project selection criteria for the portfolio
Course Outline
1. Setting the Stage for an Effective PMO
- What will executives embrace?
- Why PMO implementations fail
- What should a PMO do?
- Moving from the cost model to the throughput model
2. Strategic Planning for the Right Project Mix
- Sub-systems that must be addressed
- The right marketing projects
3. Determining the PMO Model for Your Organization
- Reviewing available models
- Determining the model that fits
4. Relating the PMO to the New Form of Project Management
- Program management
- Resource management
- Cost management
- Training and mentoring
- Methods, processes, and metrics
5. Selling the Concept
- Making the case for a PMO - selling the idea
- Steps for creation
- The right people
- How to plan for the first year
6. Implementing the PMO
- The proposal in detail
- The governance board and prioritization management
- Linking project progress to strategic objectives
- How to sell the plan
7. Components of a PMO
- Selecting the personnel
- Setting up a workspace
- Setting up a library
- Establishing a project portfolio reporting mechanism
8. Determining What Services to Offer
- Standardization
- Training/mentoring
- Resource management
- The service matrix
9. Roles and Responsibilities
- Who should be there?
- What should they be doing?
- What value do they bring?
10. Toward Sustainability
- Overview - Sustaining PMO value
- Delivery management and acceleration
- Reducing negative human behavior
- Managing in a multi-project environment
- What does it take to become mature?
Classroom Dates and Locations
| Date |
Location |
|
| Oct 20 - 22, 2010 | Vancouver, BC | Register |
| Nov 2 - 4, 2010 | Halifax, NS | Register |
| Nov 8 - 10, 2010 | Mississauga, ON | Register |
| Nov 24 - 26, 2010 | Toronto, ON | Register |
| Nov 30 - Dec 2, 2010 | Ottawa, ON | Register |
| Dec 6 - 8, 2010 | Kitchener, ON | Register |
| Dec 15 - 17, 2010 | Montreal, QC | Register |
| Jan 17 - 19, 2011 | Edmonton, AB | Register |
| Jan 31 - Feb 2, 2011 | Winnipeg, MB | Register |
| Mar 2 - 4, 2011 | Toronto, ON | Register |
| Mar 8 - 10, 2011 | Victoria, BC | Register |
| Mar 14 - 16, 2011 | Mississauga, ON | Register |
| Mar 14 - 16, 2011 | Vancouver, BC | Register |
| Mar 14 - 16, 2011 | Ottawa, ON | Register |
| Apr 4 - 6, 2011 | Calgary, AB | Register |
| Apr 27 - 29, 2011 | Kitchener, ON | Register |
| Apr 27 - 29, 2011 | Halifax, NS | Register |
| May 4 - 6, 2011 | Montreal, QC | Register |
| May 9 - 11, 2011 | Edmonton, AB | Register |
| May 18 - 20, 2011 | Winnipeg, MB | Register |
| May 25 - 27, 2011 | Mississauga, ON | Register |
Don’t see the location or date you need? No problem – just use our By Request service.
Course Code: 2814
Registration Information
$1995 CAD
3 Day Course
21 PMI PDUs
As an IACET Authorized Provider, Global Knowledge offers CEUs for its programs that qualify under IACET guidelines. Global Knowledge is authorized by IACET to offer CEUs for this program.



